Trgovačko - proizvodni obrt “Kandelica”, Braće Stipčić 41, from Rijeka, PIN 83629105602 (hereinafter: "Collectiv") as a responsible company takes care of your privacy and protection of your data. For this purpose, we have adopted this Privacy Policy to inform you about the ways of collecting and processing personal data.

Collectiv is the owner of the site and when you visit it we automatically collect certain data and statistical information via cookies. Examples of information about your use include: most visited and most viewed pages, pages linked to our website, time spent on websites, frequently used search words leading users to our site, your IP address, information collected through cookies, data of your device such as system activities, types of search engines, etc. The purpose of such processing is to edit our pages in a way that is as efficient and simple as possible for our visitors, or to adapt them to your needs. To make the time spent on the page users enjoy anything.

For the purpose of data collection, Collectiv uses:
  • Google Analytics
  • Facebook pixel
Our site may contain links to other websites that are related but not operated by Collectiv and for which it is not responsible. Our suggestion is that you review and study the privacy policies on such sites and familiarize yourself with the way they collect your information.

If personal data (name, postal address, or e-mail address) is collected through our online services, this is done, as far as possible, voluntarily. For example, if you want to receive the newsletter offered on our website, we need your e-mail address, as well as information that allows us to verify that you are the owner of the specified e-mail address.

For data security reasons and to optimize user accessibility, we also collect non-personal information regarding the use of our online services. For example, it stores the Internet browser you use, the operating system, the domain name of the website you last visited before accessing our website, the number of visits, and the average time spent on our website, as well as the pages you accessed. Such automatically-collected data is not linked to data from other sources. However, we reserve the right to retrospectively verify such information, if we are brought to the attention of specific indications of illegal use.

We are committed to protecting customers' personal information by collecting only the necessary, basic customer information that is necessary to meet our obligations.

All user data is strictly kept and is only available to employees who need this data to do the job. All our employees are responsible for respecting the principles of privacy protection. Collectiv undertakes to protect personal data of customers, by collecting only the necessary, basic information about customers/users that are necessary to fulfill obligations; informs customers about how to use the collected data, regularly gives customers a choice about the use of their data, including the ability to decide whether to have their name removed from the lists used for marketing campaigns. All user data is strictly kept and is only available to employees who need this data to do the job. All employees of the Collectiv and business partners are responsible for respecting the principles of privacy.

Collectiv  uses a wide range of data security measures to ensure the confidentiality and integrity of your data. However, given the nature of the Internet, we would like to draw your attention to the fact that there may be security flaws in the transmission of data over the Internet (e.g. communication by e-mail) and that complete protection of data from access by third parties is not possible.

At any time you can:
  • Request that we provide you with additional information about how we use your information
  • Request the deletion of the user's personal data. Because users may only request the deletion of their personal information, to protect users, we may ask you to verify your identity before making a request.
  • Withdraw your consent with effect in the future in order to stop such particular processing. Withdrawal of consent shall not affect the lawfulness of processing based on consent prior to its withdrawal
  • Request a restriction on the processing of your personal data
  • Objece to any processing based on our legitimate interest, unless the reasons for performing such processing are stronger than the right to the protection of personal data
In case of any questions related to the processing of your personal data and the exercise of rights, you can contact our data protection officer via contacts
Cookies are small text files that a website (website) stores on your computer or any other device. They contain information about your navigation on the website. They are necessary to make it easier to browse the website and customize it to the user. Cookies do not damage your computer.
Cookies are an essential part of the way our website works. The main purpose of our cookies is to improve your browsing experience. They are used to remember your personal information (for example, the country) while browsing our site and to remember the next time you use it. The information collected also serves to allow you to use it faster and navigate the site more easily. If we have obtained your consent in advance, we may use cookies, tags and similar tools to obtain information that allows us to show you ads based on an analysis of your habits when viewing our site.

The information stored in cookies is used exclusively by Collectiv, except for those described below as "third party cookies". They are used and operated by external legal entities to provide the services we request in order to improve our services and user experience when browsing our website. “Third-party cookies” are mainly used to obtain access statistics.

You can restrict, block or delete cookies from this site at any time by changing the configuration of your browser using the steps below.
  • Cookies are usually configured in the "Personal Settings" or "Tools" menus.
  • See the "Help" menu in the browser itself.
If you want to know more about cookies and how they work, you can find out more at and

The Privacy Policy was last edited in September 2021.
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